Publications previously produced by SafeWork SA and ReturnToWorkSA (previously WorkCoverSA) are made available online via this Library catalogue for research purposes only. This title may reference superseded South Australian legislation, include links to web pages that have moved or no longer exist, or may refer to other documents that are no longer available. 

The project considered occupational violence in the aged care industry. The aim was to develop training and guidelines to provide practical assistance to managers and staff on best practice techniques in the management of client aggression. A kit was developed and provided to the industry which includes risk identification checklists, sample policies, a training plan and materials. Pilot worksites were involved in development and trialing of the materials.