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Prevention and management of violence and aggression in health services [online] : information for employers

Call no.:
Internet only - free access
Edition:
2nd ed.
Author:
Length:
86 p.
Publisher:
Melbourne, Vic.: WorkSafe Victoria
Year:
2017
Type:
Electronic resource
Subject:
Abstract:
Provides a framework to identify, prevent and manage aggression and violence in health industry workplaces. Based on risk management processes, effective consultation, documentation monitoring and evaluation, this handbook will help health services establish and maintain an effective workplace aggression and violence prevention and management program. The main focus of the handbook is to prevent client-initiated violence; however, some measures and tools in this handbook are also suitable for aggression from family members or the general public.
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