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Trouble in store [DVD] : managing violence in the retail workplace

Call no.:
DVD 381.1 BRIt pt.1-2
Author:
Length:
1 videodisc (DVD) + 1 training guide ; 24 p. ; 18 cm.
Publisher:
London, U.K.: The Stationery Office
Year:
2008
ISBN-ISSN:
9780117038325
Type:
DVD
Subject:
Copies:
1
Abstract:
Presents ways to tackle the issue of growing levels of violence towards retail staff and create a safer working environment. It includes a complementary training book to assist trainers, managers, and human resource personnel identify with and understand scenarios shown in the DVD.

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7 day loan
DVD 381.1 BRIt pt.1-2
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