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Managing the risk of workplace violence to healthcare and community service providers [online] : good practice guide

Call no.:
Internet only - free access
Author:
Length:
107 p.
Publisher:
Wellington, N.Z.: Department of Labour
Year:
2009
Type:
Electronic resource
Subject:
Abstract:
Describes the risks of physical and mental harm faced by staff in healthcare, residential, social service and community settings. It proposes a range of mechanisms to manage those risks and protect staff from harm arising from violence.

The effective management of violence clearly must be undertaken in the context of the particular workplace. It should be done in a way that takes account of the effect on the quality of patient care and be consistent with good employment practice.
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