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Don't hesitate communicate [DVD] : effective communication in the office

Call no.:
DVD 658.45 VEAd
Author:
Pagination:
1 videodisc (DVD) (31 min.)
Publisher:
Bendigo, Vic. : VEA
Year:
2010
Type:
DVD
Subject:
Copies:
1
Abstract:
Employees in an office often come from different walks of life and different cultures. Their personalities are unique, their expectations diverse. But how can we ensure communication in the office is as effective as possible? This program explores the fundamental business skill of communication in the workplace. The many forms of verbal communication are covered, including oral and written methods such as meetings, speeches, letters and presentations. Similarly, the increasing importance of effective electronic communication is presented. Nonverbal cues such as body language are explored and in summary, the program discusses strategies for overcoming the barriers to workplace communication. 31 minutes.
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DVD 658.45 VEAd
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