Teamwork and effective relationships with colleagues are essential to the productive and profitable operation of most organisations. Inevitably though, there are disputes and conflict, and all personnel need to know how to appropriately deal with them. This interview based program examines employment relations and workplace conflict. Featuring interviews with industry leaders, it explores the role of Human Resources in workplace conflict, the role of managers and supervisors in dealing with it, the nature of workplace disputes, and strategies for effective dispute resolution. 22 minutes.