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Management : theory and practice

Call no.:
658 COLm
Edition:
3rd ed.
Author:
Length:
x, 878 p. ; 25 cm.
Publisher:
Frenchs Forest, N.S.W.: Pearson
Year:
2005
ISBN-ISSN:
1741032415
Type:
Books
Subject:
Copies:
1
Abstract:
Addresses up-to-the- minute management thinking. Gives readers the practical information and theoretical grounding they need to thrive as a modern manager.

Contents: Part 1. Managing yourself -- Ch. 1. The manager's work environment -- Ch. 2. The communication foundation -- Ch. 3. Leading by example - personal skills for managers -- Ch. 4. Managing effective working relationships -- Ch. 5. Leading and attending meetings -- Ch. 6. Managing personal work priorities -- Part 2. Managing others -- Ch. 7. Providing leadership -- Ch. 8. Motivating others -- Ch. 9. Leading work teams -- Ch. 10. Assigning work and delegating duties -- Ch. 11. Promoting peak performance -- Ch. 12. Reviewing performance -- Part 3. Managing operations -- Ch. 13. Developing, managing and monitoring operational plans -- Ch. 14. Managing for ever-improving quality and customer service -- Ch. 15. Introducing and managing change -- Ch. 16. Solving problems and making decisions -- Part 4. Workplace practice -- Ch. 17. Ensuring a safe and healthy workforce -- Ch. 18. Managing a diverse workforce -- Ch. 19. Managing human resources -- Ch. 20. Recruiting, selecting and inducting employees -- Ch. 21. Developing teams and individuals -- Ch. 22. Contributing to a workplace learning environment -- Ch. 23. Workplace relations.
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658 COLm
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