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The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts

Call no.:
158.2 DALf
Author:
Pagination:
viii, 240 p. ; 22 cm.
Publisher:
London, U.K. : Simon & Schuster
Year:
2009
ISBN-ISSN:
9781847377647
Type:
Books
Subject:
Copies:
1
Abstract:
Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most people are either too passive or too aggressive in their business lives, and they end up never getting the support, recognition, or respect that they desire. The authors have discovered that applying appropriate assertiveness to all interactions is the most effective approach to creating a successful career. The book shows you how to be a positively assertive, prosperous and inspired professional. 
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158.2 DALf
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