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Dealing with disruptive people streaming video [online]

Call no.:
Internet only - streaming service
Author:
Vocam Worldwide Publishing
Length:
25 min.
Publisher:
Camberwell, Vic.: Vocam Worldwide Publishing
Subject:
Interpersonal relations ; Conflict management
Abstract:
Access requires a library membership, including an email address.
This programme discusses the key issues brought on by different types of disruptive people, and how to handle them when they arise. The topics covered are:
  • Negative impact of disruptive behaviour
  • Disruptive behaviour in the workplace
  • Managing disruptive employees
  • Managing disruptive customers
  • Managing disruptive suppliers
  • Disruptive peole in meetings
  • Dealing with disruptive management
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