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Maintaining a harassment free office [online] : managers elearning

Call no.:
Internet only - streaming service
Author:
Vocam Worldwide Publishing
Length:
32 min.
Publisher:
Camberwell, Vic.: Vocam Worldwide Publishing
Subject:
Harassment ; Bullying ; Conflict management
Abstract:
Access requires a library membership, including an email address.
Managers hold the keys to recognising, preventing, and dealing with harassment. It is essential that managers take the appropriate steps to help create a workplace that does not tolerate harassment. The following topics are covered:
  • What is harassment
  • Recognising harassment
  • Leading the way
  • Workplace behaviour
  • Dealing with complaints
  • Interviewing complaints
  • Resolution processes
Includes quiz questions.
 
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