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Search Results - Call centres

Good practice guide for occupational health and safety in call centres [online]

by Australian Sevices Union. Victorian Private Sector Branch;
Published by : ASU - Victorian Private Sector Branch, Melbourne, Vic., 2003
Call no: Internet only - free access
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Psychosocial risk factors in call centres [online] : an evaluation of work design and well-being

by Great Britain. Health and Safety Executive;
Published by : HSE, 2003
Call no: Internet only - free access
Links:

Call centres [online] : a guide to safe work

by Comcare;
Published by : Comcare, Canberra, A.C.T., 2012
Call no: Internet only - free access
Links:

Call centres - preventing vocal fatigue.

by WorkSafe Victoria;
Call no: T
Find this in Office safety topic box: 2009
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Working voices [online] : an epidemiological study of occupational voice demands and their impact on the call centre industry

by Hazlett, Diane; Moorhead, Anne; Duffy, Orla; University of Ulster;
Published by : IOSH, Wigston, Leicestershire , 2011
Call no: Internet only - free access
Links:

Headset safety [online] : a resource kit for call centre operators

by Australian Council of Trade Unions;
Published by : ACTU, Sydney, N.S.W., 2000
Call no: Internet only - free access
Links:

Code of practice [online] : occupational safety and health in call centres

by WorkSafe Western Australia;
Published by : Commission for Occupational Safety and Health, Perth, W.A., 2005
Call no: Internet only - free access
Links:

Exploratory study to identify workload factors that have an impact on health and safety [online] : a case study in the service sector

by Fournier, Pierre-Sebastien;
Published by : IRSST Publications, Montreal, Quebec, 2011
Call no: Internet only - free access
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