Gives a broad and concise overview of human factors and those aspects of human behaviour which have a direct effect on health and safety performance within organisations. The text is supported by case studies, revision questions, checklists and key point summaries, and further reading recommendations.
Content includes: 1. Human Behaviour And Safety. 2. Human Sensory And Perceptual Processes. 3. Organisations And Groups. 4. People Factors. 5. Perception Of Risk And Human Error. 6. Organisational Control And Human Reliability. 7. Improving Human Reliability. 8. Ergonomic Principles. 9. Ergonomics And Human Reliability. 10. Principles Of Communication. 11. Verbal And Non-Verbal Communication. 12. Written Communication. 13. Interpersonal Skills. 14. Systematic Training. 15. Presentation Skills. 16. Health And Safety Culture. 17. Change And Change Management. 18. Stress And Stress Management. 19. The Behavioural Safety Approach. Glossary of Terms.