In addition to offering different practical advice, this document proposes solution scenarios that are easy to implement for better prevention of handling-related accidents and the associated back pain. The guide proposes a 5-part action process ranging from the identification of problems to the implementation of solutions. Several aspects have an impact on handling activities: the volume, weight and packaging of containers, the physical layouts in the sales area (height and accessibility of shelves), the equipment (mobile ladder, aerial platform, stepladder, etc.) and inventory control. The characteristics of each of these aspects can lead to injury or accident risks. It is designed to improve the work performance conditions of all employees that handle merchandise, from stockers to sales clerks.