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Mindful leadership [DVD] : communication skills

Call no.:
DVD 658.383 HOPc pt.1-2
1 videodisc (DVD) (16 min.) + 1 CD-ROM
Sydney, N.S.W. : FutureMedia
This DVD program features Professor Andrew Hopkins and focuses specifically on the communication skills of safety leaders. Mindful Leaders are acutely aware that the best of systems can fail, even though auditors might be assuring them that all is well. They know that if they want to be sure their systems are working as intended, they need to go and find out for themselves and undertake non-systematic auditing of their own. In order to do so, Mindful Leaders need to be able to communicate effectively with workers. This program provides guidelines on face-to-face communication with workers on site, not an idea which appeals to many senior managers. It illustrates in detail, how management at all levels need to communicate with their workers. Specifically, it delves into the 5Ws ('Who', 'What', 'Where', 'When' & 'Why') and 1H ('How') of effective communication. Package contents: The package includes a 16 minute DVD featuring Professor Hopkins. Also included is a CD with supporting material. Recommended prior viewing: Mindful Leadership With References to BP Texas City – a DVD that identifies the key aspects of "Mindful Leadership" and illustrates how lapses in leadership contributed to the BP Texas City disaster.
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14 day loan
DVD 658.383 HOPc pt.1-2
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