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Excess baggage : leveling the load and changing the workplace

Call no.:
363.119 ROSe
Author:
Length:
ix, 276 p. ; 24 cm.
Publisher:
Amityville, N.Y.: Baywood Publishing Company
Year:
2007
ISBN-ISSN:
9780895033604
Type:
Books
Subject:
Copies:
1
Abstract:
A book based on research on the working conditions of airport check-in workers in two countries - Canada and Switzerland. The author explores the psychological distress, physical pain from musculoskeletal disorders, strain, and violence that check-in workers experience. Workers describe in their own words a job perceived to be 'safe,' 'clean,' 'glamour girl' work, but which is in reality comparable to industrial workplaces that require heavy manual lifting, obligingly performed in skirts, dresses, and pretty little shoes. It concludes the situation of these workers will only improve if there is worker involvement in organisational decision-making and argues a collective voice is critical.
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363.119 ROSe
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