Gives recommendations for assessing hospital safety practices as well as specific suggestions for behavioural interventions. This work identifies common problems through illustrative case studies and offers solutions. It also offers several different perspectives including patient safety, doctor safety, and administrator safety.

What determines patient safety? -- Blueprint for healthcare safety excellence -- Nine dimensions of organizational culture -- Qualities of a great safety leader -- Leadership best practices -- Changing behavior with applied behavior analysis -- Protecting your decision making from cognitive bias -- Designing your safety improvement intervention -- Launching culture change for patient and employee safety -- NASA after Columbia : lessons for healthcare.