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Search Results - Customer service

Developing a fanatical customer focus streaming video [online]

by Vocam Worldwide Publishing;
Published by : Vocam Worldwide Publishing, Camberwell, Vic.
Call no: Internet only - streaming service
Links:

Customer service [online] : good practice guide

by South Australia. Government Reform Commission;
Published by : Government Reform Commission, Adelaide, S. Aust., 2007
Call no: Internet only - free access
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Customer aggression.

by Comcare;
Call no: Internet only - free access
Find this in Violence topic box: 2020
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Good practice guide to challenging behaviour [online]

by Victoria. Ombudsman;
Published by : Victorian Ombudsman, Melbourne, Vic. , 2018
Call no: Internet only - free access
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Handling the irate caller [DVD]

by Channel 1 Creative Media;
Published by : Channel 1 Creative Media, Boronia, Vic., 2017
Call no: DVD 658.312 CHAh pt. 1-2

Guidelines for complaint management in organizations

by Standards Australia; Standards New Zealand;
Published by : Standards Australia, Sydney, N.S.W. , 2014
Call no: AS 10002 2014

Dealing with phone rage [online]

by Scottish Centre for Healthy Working Lives;
Published by : SCHWL, Hamilton, South Lanarkshire, Scotland, 2008
Call no: Internet only - free access
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Preventing injuries to Front desk agents.

by WorkSafeBC;
Call no: Internet only - free access
Find this in Ergonomics topic box: 2001
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