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Search Results - Shannon, Harry S.

Service with a smile meets customer with a snarl : implications for workers wellbeing.

by Marchiondo, Lisa A.; Cortina, Lilia M.; Shannon, Harry S.; Haines, Ted; Geldart, Sybil; Griffith, Lauren;
Call no: 331.133 PALb
Find this in Bullies in the workplace : seeing and stopping adults who abuse their co-workers and employees: Chapter 7

Guide to evaluating the effectiveness of strategies for preventing work injuries [online] : how to show whether a safety intervention really works

by Robson, Lynda S.; Shannon, Harry S.; Goldenhar, Linda M.; Hale, Andrew R.; National Institute for Occupational Safety and Health;
Published by : Dept. of Health and Human Services, Cincinatti, Ohio, 2001
Call no: Internet only - free access
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